Is the Future Cruise Credit being sent to me or to my Travel Advisor? 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CNN reported that Princess Cruises dropped its remaining vaccine and testing requirements for several of its voyages last week. For cruises to or from Australia, guests will have access to an initial consultation and COVID-19 related testing which will be provided free of charge. protocols and procedures, which were developed in consultation with our medical experts and have proven effective and adaptable to the evolving public health situation. }. Evidence of a negative result is required to cruise. Travelers over the age of 5 who are sailing for more than 16 nights must present a PCR or antigen test taken three days before their trip, the company said. While most sports struggled to survive the pandemic, golf managed to thrive, becoming more popular than it had been in decades. While Virgin Voyages and Carnival (at least on some of its brands) have essentially dropped all covid rules, Royal Caribbean has kept some testing requirements in place. Travel Agency Phone. If you test positive within 5 days prior to your cruise departure, you will not be able to travel and you should notify us or your travel agent as soon as possible so we can cancel your booking and receive your Future Cruise Credit. Since that November date, Carnival withdrew the remaining $2.8 billion of its $3.0 billion revolving credit facility, which expires in 2024, to bolster the $518 million in cash it had on the. . If there are a small number of controlled cases, only close contacts will be notified by the onboard medical staff. Each ship has a dedicated team of medical staff operating the onboard medical centre to serve the general health care needs for guests and crew. Until Monday, passengers who sought refunds because of the coronavirus were offered credits for . In consultation with relevant health and port authorities, arrangements may be made to shorten the cruise and return to the closest suitable port to safely disembark all guests. Carnival Cruise Line announced Tuesday it has launched a new Future Cruise Credit (FCC) Toolkit designed to support travel advisors. While our onboard Medical Centres are equipped to handle many medical conditions, including COVID-19, there may be occasions where it becomes necessary to disembark or evacuate a guest to receive further essential medical treatment. If we are unable to approve your request, you and your travelling companions in the same stateroom will be eligible for a full refund of the amount paid to Carnival. Check your Regent Seven Seas Cruises here. As the situation of COVI. All guests aged two years and above, regardless of vaccination status, are required to take a self-administered Rapid-Antigen Test (RAT) within 24 hours of boarding or a PCR test within 48 hours prior to boarding. Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitiser dispensers at venue entrances and in high-traffic areas throughout the ship. Typically, Future Cruise Credits can be combined with any other promotions your cruise line or travel agent are offering when you go to book your new cruise. Guests who are fully vaccinated will need to provide proof of their vaccination status before they embark their cruise. FILE - The Carnival Conquest cruise ship sits docked at port on Oct. 20, 2021, in Miami. Reimbursement Options - Future Credit. While we will be providing an initial COVID-19 related medical consultation and testing, guests will be liable for any other medical expenses, incurred cancellation, travel change fees, non-COVID-19 related medical and medical evacuation, and other associated costs, unless they are covered under travel insurance. However, the following events will be temporarily not available: Seuss-a-palooza Parade, Seuss-a-palooza Story Time, Green Eggs & Ham Breakfast, Photo Time! Future Cruise Credits arent new theyve been around in one form or another for years. Our crew is also fully vaccinated and receive boosters, when eligible. Isolation arrangements can vary by country/region. Carnivals success has been due in part to investors faith in the companys ability to right itself, but corporate leaders also made some savvy business decisions to prepare for the long haul, Gilson says. In the unlikely event there is an outbreak of COVID-19 on board which is considered to be higher risk, all non-essential services will be suspended. But over the past 18 months, tens of thousands of cruisers have opted for FCCs rather than a refund when their cruise was cancelled due to the COVID-19 cruise industry shutdown. The company said that those 18 years and older who are sailing for more than 16 nights are required to be vaccinated and boosted if they are more than six months since the last dose of their primary vaccine series. Guests should make sure they read the product disclosure statement for any insurance policy they are considering to ensure it provides the level of cover they need, including COVID-19 for cruise travel, as some policies do not cover this. Guests arriving on a cruise that has transited international ports are responsible for ensuring they meet local government entry requirements. Our dedication to the health and safety of our guests, crew, and the communities we visit is reflected in our Have Fun. Once completed and all details and documents have been verified, you will receive a green tick on the VeriFLY app, which you will need to present at the cruise terminal, along with your digital boarding pass (eTicket). Carnival's stock is also trading at about 50% below pre-Covid levels seen in February 2020. #3. Guests travelling from overseas to join a cruise departing from Australia must ensure they are able to meet the Australian government entry requirements, and ensure the COVID-19 vaccination course they have received is approved or recognised by the Therapeutic Goods Administration (TGA). Carnival Cruise Line Carnival 's cruise cancellation policy allows passengers to cancel as long as a public health emergency remains in effect and receive 100% of the cruise fare paid in. We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. In the event of COVID-19 cases on board, depending on the level of transmission and perceived risk by local port and health authorities, we may not be permitted to visit certain destinations included in the cruise itinerary. Carnival, which owns some 40 percent of the global cruise ship market, said on Thursday that it will offer affected Princess Cruises passengers cash refunds or credit for a future cruise with an . Activity schedules for Camp Ocean (ages 2-11), Circle C (ages 12-14), and Club 02 (ages 15-17) are available via the HUB App. Any guest sharing a stateroom with a positive case, or identified as a close contact, will need to test daily, wear a mask when outside the stateroom and dine in a designated area. Masks should be worn during the entire embarkation and debarkation process, in public indoor spaces, outdoors when in large congregate events where physical distancing cannot be maintained and on water shuttles. 2. Review your options carefully and consider external factors before making a decision. In an email, Royal Caribbean pinned the extension . Youll find expert advice for experienced and first-time cruisers, as well as port and destination guides. Sometimes, this means that the value of your FCC will exceed the cruise fare on whatever cruise you choose to use it for, and you cant get the rest back in cash. READ MORE:7 Ways to Get Kids Excited About Your Cruise Destinations. Carnival Corp. will facilitate access to pre-cruise Covid-19 testing for passengers of Carnival Cruise Line, Holland America Line, Princess Cruises and . Hong Kongs Cultural Icons Vanish as Covid Hastens Gentrification, NYC Buildings Commissioner Resigns While UnderGambling Investigation, This Week in Crypto: Elon Musk, Dogecoin,Zimbabwe, Crypto Cowboys Testthe Lonestar States Gridas Mining Woes Persist. If you previously submitted a vaccine exemption for a child 11 years and younger, your reservation is confirmed. If local authorities implement new measures in the future, Costa's protocols will adjust accordingly. When this happens, consider upgrading your cabin so you dont leave any credits on the table. (iStock) Article. Whenever possible, anyone suspected of COVID-19 will be assessed and treated in their room with all medical first responders wearing full PPE. Travel agents want your FCC bookings theyre money in the bank for them as well. Exemptions are processed after bookings are fully paid. Its a passion for them., Full coverage and live updates on the Coronavirus. Now with an estimated $8 billion in cash on hand, Carnival seems well poised to recovereven if it takes some time before ships are sailing at regular rates again. Investors might be seeing some value here, given that Carnival is likely to see revenue rise to about . After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. In addition to operating vaccinated voyages and requiring pre-cruise COVID-19 testing of all guests, our crew is also fully vaccinated and boosted, when eligible. Give Light and the People Will Find Their Own Way. Failure to do so may result in denial of boarding, being issued a fine, deportation or the ship being denied entry. He points out that in March 2020, Carnival's bonds were trading at around only 70 cents on the dollar, at which point companies are often considered financially distressed. Any close contacts of a confirmed COVID-19 (those in the same household or traveling companions assigned to the same stateroom) may travel if they are asymptomatic on embarkation day, test negative to an antigen test at embarkation and agree to additional testing up to 7 days from last exposure, wear a mask when outside their stateroom, and dine in a designated area. All guests are required to complete a health assessment within 72 hours prior to boarding confirming they do not have symptoms of COVID-19 or any other respiratory or gastrointestinal illness, are not required to isolate due to being a close contact of a positive COVID-19 case, and have not tested positive for COVID-19 within 5 days before boarding. Is the Future Cruise Credit being sent to me or to my Travel Advisor? Also, it is a condition of entry into some countries that guests hold specific travel insurance. To ensure guest safety, this decision will be made by the onboard doctor and the captain, in coordination with the relevant port and health authorities. If ongoing medical treatment is required after disembarkation, any associated costs will be incurred by the guest. In normal economic times, nobody makes an issue of it. Its money that can only be spent with a specific cruise line, cant be spent on other things, and (usually) cant be refunded. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory. For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests' responsibility. We have consulted with leading medical experts to create an extensive response plan for mitigating and managing COVID-19 cases on our ships, and have also made arrangements with local port, health and transportation authorities to support our ships should it become necessary. You may also have received an additional value as a gesture of goodwill. For any guest who is non-compliant, no refund will be issued of the cruise fare for missed cruise days, nor will travel expenses (if flying home) be covered. Be Safe. COVID-19 Guest Protocols. There was a lot at stake, with $20 billion in annual revenues and hundreds of thousands of passengers transported every year, says Stuart Gilson, the Steven R. Fenster Professor of Business Administration atHarvardBusiness School, who studied Carnivals predicament. Unlike other companies that were able to stay afloat through pandemic-related government assistance, most cruise ships are registered outside the US, including those run by Carnivals American subsidiary, so they werent eligible for loans. one company may emerge stronger: Carnival. Those who are unvaccinated must apply for an exemption. And, unlike the uncertain prognosis following the 2008 global financial crisis, the pandemic-related economic collapse appears to have an endgame, thanks to vaccines, which made the prospect of a cruise industry rebound a question of whenrather than if.. The toolbar is accessible via the company's official . Log in using your Mariner ID or email address. Different policies may apply in other jurisdictions. Our ships' medical centres have capabilities for diagnosis and testing and are equipped for contact tracing. 0% Promotional APR for 6 months on Carnival cruise bookings. This material may not be published, broadcast, rewritten, or redistributed. The following information applies to all sailings until further notice. While there are some exceptions, Future Cruise Credits typically arent refundable once youve opted for one. Carnival's new FCC Toolkit is part of the cruise line's "Onboard with You" pledge and will help agents assist their clients and grow their business. Compounding the challenge of losing customers has been the lack of government aid. Travelers who keep their booking as scheduled for departures between March 6 and May 31 will receive on-board credit. While this might not be an issue for most travelers, it can be a problem if you cant find a cruise you want to take on the line you originally booked, or if all the itineraries youre interested in are sold out. 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